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Personal
Account Opening
Savings Deposit
Time Deposit
Money Safe
Personal Loan
Debt Consolidation Loan
EasyPF
Loan Calculator
Card
Foreign Exchange
Transfer
Global Remittance
Remit to Mainland China·WeRemit
Remit to Mainland China·Payment Connect
Bank Securities Transfer
Stocks
Corporate
Corporate Account Opening
Login Corporate Internet Banking
Promotion
Support
About Us
About Airstar Bank
Newsroom
Contact Us
Join Us
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Personal Banking
Corporate Banking
Account (Hong Kong residents)
How can I open a savings account?
How can I open an investment account?
Proof of address
Employer's Letter of Consent
Account (Visitors in Hong Kong)
How can I open a savings account?
How can I open an investment account?
Proof of address
Employer's Letter of Consent
Account & Security
Dormant account
Restricted Account
Account password
Update Personal Information
Biometric authentication function
Deposit
What is the difference between a Savings Account and a Time Deposit?
When will I receive my Savings Deposit interest?
What currency is available for a Time Deposit, and what is the minimum deposit requirement?
What is Money Safe?
How to activate Money Safe?
Foreign Exchange
What currency can I exchange?
Can I exchange currency at any time?
Are there any fee to charge for currency exchange?
What is the transaction limit on currency exchange?
Any daily limit for currency exchange?
Fund Transfer
How can I transfer money from other local banks?
How can I transfer money to other local banks?
What is Faster Payment System ("FPS")?
How to link bank-securities accounts?
How do I set the transfer limit?
Loan
What is Premium Financing?
What is Policy Financing?
Restriction of rights under the Policy?
Consequence of late repayment and default of loan facility?
Impact of early termination / surrender / withdrawal?
Spend
What is Airstar Bank Visa Platinum Card?
Getting your Airstar Bank Visa Platinum Card?
How to get the physical Airstar Bank Visa Platinum Card?
How can I adjust the transaction limit?
Airstar Bank Visa Platinum Card Usage Guide
Stock
Introduction to the Hong Kong stock market
Introduction to the US stock market
Hong Kong stock market trading sessions
Hong Kong stock trading and settlement rules
Is there a limit on HK stock price volatility
Fund
How do I buy Money Market Funds?
How to sell Money Market Funds?
When will I receive my income?
Are there any restrictions on purchase and redemption?
Are there any fees for the Money Market Funds?
Open Banking
What is Open Banking?
What is Interbank Account Data Sharing (IADS)?
How do I know which banks are IADS participating banks?
Which users can use the "IADS" service and what account types that support data sharing?
What information will our bank share with other banks?
Insurance
What are the main types of insurance?
What is savings insurance?
What is the Proposer?
What is the beneficiary?
Is a physical examination required before purchasing insurance?
Important notice
Notice to customers regarding updated "Terms and Conditions of Use of Digital Banking Services"
Customer Notification of new "Terms and Conditions of Airstar Bank Visa Platinum Card (Applicable to customers who have activated the multi-currency transaction functionality)" and update on "Card Service Fees"
【Airstar Bank Launches 3 Emergency Support Measures to Assist Affected Customers of Tai Po Fire Through Difficult Times】
【Tai Po Fire Emergency Appeal】
Customer Notification of update on Airstar Bank Service Fees
Streamlined Corporate Account Opening
What is a "Streamlined Corporate Account"?
How to open a corporate internet banking account with Airstar Bank?
How to check the status of my account opening application?
What is "Eligible SME" and what are the required documents for applying a Streamlined Corporate Account?
How long does it take for an eligible SME to open a Streamlined Corporate Account?
Corporate Internet Banking and Corporate Token
Log in to Corporate Internet Banking for the first time
Can I use the “Corporate Internet Banking” service overseas?
What is “Corporate Token”?
How can I set the login password for "Corporate Internet Banking" and "Corporate Token"?
If I changed my mobile phone, how can I transfer my “Corporate Token” to the new mobile phone?
Corporate Account Management
What is the maximum number of Administration users can be set at the same time?
What is the maximum number of Normal users can be set at the same time?
Is there monthly fee for using Corporate Internet Banking?
Can I change the functions under “Common Functions”?
How can I set or update the daily transaction limit for the account and user(s)?
Fund Transfer
What is the maximum daily transfer limit for local fund transfer on Corporate Internet Banking?
What types of activities will be included in the daily limit calculation for Fund Transfer?
What kind of Fund Transfer is supported on Corporate Internet Banking?
What should I do if I accidentally made a payment to a wrong party?
Will the payee banks perform name checking for the fund transfer initiated by me/us?
Time Deposit
What currencies are available for "Time Deposit"?
What "Time Deposit" tenors are available?
Any cut-off time for "Time Deposit"?
Can I authorize the "Time Deposit" another day?
Can I withdraw the term before the expiry date?
Foreign Exchange
What currencies are available for "Time Deposit"?
Any cut-off time for "Foreign Exchange"?
How to perform "Foreign Exchange" through Corporate Internet Banking?
Are the exchange rates up-to-date?
Is there any fee to charge for "Foreign Exchange"?
Open Banking
What is Open Banking?
What is Interbank Account Data Sharing (IADS)?
How do I know which banks are Interbank Account Data Sharing (IADS) participating banks?
Which users can use the Interbank Account Data Sharing (IADS) services?
Which users can use the Interbank Account Data Sharing (IADS) services?
